Adda account Privacy Policy — Your Data, Always Safe

Some data is collected when you register and use adda account. This data falls into two categories — what you provide directly, and what we collect automatically.

We never store your password or full payment card details.

Adda account only collects information for necessary purposes. We don't believe in "more data is better" — we keep only what's strictly required.

• Service Delivery: To enable account creation, deposits, withdrawals, and betting.
• Identity Verification: To complete the KYC process and prevent access by minors.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Contact: To send you important updates, security alerts, and bonus offers.
• Service Improvement: To analyze usage patterns and make the platform easier to use.
• Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.

All adda account data is stored in internationally certified, secure data centers operating under the highest security standards. Retention periods vary depending on the type of data.

• Active account data: retained for as long as the account remains active.
• Transaction records: 5 years (as required by law).
• KYC documents: 3 years after account closure.
• Log files: 90 days.
• Marketing preferences: until you withdraw your consent.

Adda account never sells your data. However, in certain circumstances, we may need to share information with third parties.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data needed to process a transaction.
• Identity Verification Service: Approved verification services are used for the KYC process.
• Law Enforcement Authorities: We may be required to share data under a court order or other legal obligation.
• Analytics Partners: Anonymised or aggregated data only — never individual personal identifiers.

These third parties are contractually bound to uphold the same privacy standards as adda account. All service providers we share data with are regularly vetted.

Adda account uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

You can disable cookies at any time through your browser settings, though doing so may limit certain features.

As an adda account member, you have several important rights over your own data.

Adda account strictly refrains from providing services to anyone under 18. We do not knowingly collect any personal data from minors.

• Date of birth is verified at the point of registration.
• Government-issued ID may be requested in cases of suspected fraud.
• Any account identified as belonging to a minor will be suspended immediately.
• If we become aware that data has been collected from a minor, it will be deleted promptly.

Adda account uses industry-standard technical and organizational measures to keep your data secure.

• 256-bit SSL/TLS Encryption: All communications are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: 24/7 network monitoring.
• Regular Penetration Testing: Audited by an external team at least twice a year.
• Staff Training: Regular staff training and internal data protection policies.

Adda account may update this Privacy Policy from time to time. Any changes will be announced via an on-platform notification and sent to your registered email address.

• For significant changes, you will be notified at least 14 days in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The date of the most recent update will always be shown at the top of this page.

If you have any questions, complaints, or requests regarding our privacy policy, please get in touch with us. Our Data Protection Team will handle your matter with due care.

We aim to respond to all complaints within 30 days. For more complex matters that require additional time, we will keep you informed of our progress.